🚚 Shipping Policy

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Shipping from the UK to the USA

All orders for The Fuel Angel are shipped directly from our UK distribution center to customers across the United States.
We partner with trusted global couriers to ensure fast, reliable delivery and full tracking from dispatch to your door.

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Processing Time

• Orders are typically processed and dispatched within 1–2 business days of purchase.

• Orders placed on weekends or public holidays will be shipped the next working day.

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Estimated Delivery Times

DestinationEstimated Delivery TimeCarrier

United States (Mainland)5–10 business daysRoyal Mail International Tracked / FedEx / USPS

Alaska, Hawaii & APO addresses7–14 business daysRoyal Mail / USPS

⏱ Most US customers receive their order within 7 days of dispatch.

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Shipping Costs

• FREE Standard Shipping on all US orders.

• Express options may be available at checkout (where supported).

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Tracking

Once your order has been shipped, you will receive an email confirmation with your tracking number.
You can track your parcel online through the courier’s website for live updates.

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Customs, Duties & Taxes

Orders shipped from the UK to the USA may be subject to customs inspections or import duties upon arrival.
Most small-value consumer orders pass without charges, but if applicable, these fees are the responsibility of the customer.
We do everything possible to minimise delays and costs at customs.

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Lost or Delayed Shipments

If your order appears delayed or missing, please contact us at support@thefuelangel.com and we will investigate promptly.
We guarantee a replacement or refund for any confirmed lost parcel.

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Returns & Exchanges

We offer a 30-day satisfaction guarantee on all orders.
If you’re not 100% happy with your Fuel Angel, simply contact us for a return authorisation.
Return shipping is to our UK address and must include your original order number.